EMBROIDERED USA Flag Sweatshirt, USA Crewneck, Patriotic Sweater, Flag Sweatshirt

To estimate the time of arrival for your order, please refer to the following time frames based on our most popular products:

United States

Production Time: 2-3 (business days)

Shipping Time: 5-6 (business days)

Total Delivery Time: 7-9 (business days)

Rest Of World

Production Time: 2-3 (business days)

Shipping Time: 7-10 (business days)

Total Delivery Time: 9-13 (business days)

Please note that we process orders on business days, Monday through Friday, based on Eastern Standard Time (EST), excluding holidays observed by the Post Office. The holidays that may affect order processing and shipping are as follows:

New Year's Day
Presidents' Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas
During these holidays, our order processing and shipping operations may be temporarily suspended or delayed. We kindly ask for your understanding and patience during these periods.

If you have any further questions or concerns regarding our order processing schedule or holiday closures, please don't hesitate to contact our customer support team. We are here to assist you.

Shipping Fee

United States - Standard Shipping:

Order's Price Range: 0 USD - 60,99 USD Shipping Cost 4,99 USD

Order's Price Range: 61 USD - 89,99 USD Shipping Cost 8,99 USD

Order's Price Range: 90 USD and up Shipping Cost Free

Rest Of World - Standard Shipping

Order's Price Range: 0 USD - 60,99 USD Shipping Cost 5,99 USD

Order's Price Range: 61 USD - 89,99 USD Shipping Cost 9,99 USD

Order's Price Range: 90 USD and up Shipping Cost Free

We offer international shipping for most of our products. Specific shipping charges for your order will be calculated and displayed at Checkout.

Track Order

We want to keep you updated on the status of your package. Once your order is processed and shipped, you will receive a confirmation email containing a tracking link. Please allow 1-3 days for the carrier to scan your package into their system.

If you attempt to track your package and find no available information, it simply means that the carrier has not yet processed your parcel. As soon as the package is scanned into their system, tracking events will appear on the tracking page.

Please note that the tracking page is updated in real-time as the status of your shipment changes. Here are the possible statuses you may see:

1. Confirmed: An order has been created but has not been shipped or fulfilled yet.
2. On its way: The order has been marked as fulfilled or partially fulfilled, and the shipment is in transit.
3. Out for delivery: The shipment has arrived in your area and will be delivered to you soon.
4. Delivered: The order has been marked as delivered by the carrier.
5. Attempted delivery: The carrier attempted to deliver the shipment to the destination address but was unsuccessful.
We recommend regularly checking the tracking page for the most up-to-date information on your package's whereabouts.

If you have any further questions or concerns regarding your order or tracking information, please feel free to reach out to our customer support team. We're here to assist you throughout the delivery process.

Change Shipping Address

If you need to change the shipping address for your order, we are happy to assist you. Please note the following guidelines:

Timeframe: You can request a change to the shipping address within 3 hours after placing your order. After this timeframe, we may not be able to make any modifications.

Contact Us: To request a shipping address change, please reach out to us via email at support@embellishedcaps.com. Provide us with your order details and the new shipping address you would like to use.

Production Queue: Please note that we can only make changes to your order if it has not entered the production queue. Once the order has been processed and entered the production stage, we may be unable to modify the shipping address.

Domestic and International Address Limitations: We are unable to change the shipping address from a domestic US location to an international address, or vice versa. Please ensure that you provide the correct shipping address at the time of placing your order.

Our customer support team will review your request and assist you accordingly. We appreciate your understanding of these limitations and will do our best to accommodate your request if possible.

If you have any additional questions or concerns, please don't hesitate to contact our customer support team. We're here to help!

Report A Delivery Issue

If your order exceeds the estimated arrival date or if there are any shipping issues, we have a process in place to assist you. To qualify for credit or replacement, please submit a request within the specified timeframes:

Request for Delays: If your order has not been delivered within the estimated timeframe, please contact us within 15 days from the delivered date or 18 days from the date of purchase.

Contact Information: To initiate the process, please reach out to us via email at support@embellishedcaps.com. Provide us with the necessary details regarding your order and the specific issue you are experiencing.

Our dedicated support team will handle your request and work towards a resolution. We aim to provide you with appropriate credit or arrange for a replacement, depending on the circumstances.

For more comprehensive information about our Returns and Refund Policy, we encourage you to review the specific details outlined on our website. It will provide you with additional insights and clarification on the process.

If you have any further questions or need further assistance, please don't hesitate to contact our customer support team. We are here to ensure your satisfaction with our products and services.

Incorrect Address
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address. For orders returned due to an incorrect address provided, we request a re-shipping fee to resend your order.

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.